When my mother fell ill in April 2016, she was discharged from the St. Catharines Hospital on a Friday. Though she was happy to be going home, we had a big problem: it would be impossible for her to get up the stairs to reach her bedroom and the washroom.
I called Bill at Silver Cross, and he was awesome. He ordered a Savaria K2 Stairlift from the supplier and drove all the way to Brampton on Friday afternoon to pick it up. Then he came to my mother’s house on Friday evening—above and beyond the call of duty—to install the lift so that my mother would not be stranded on the main floor for the weekend. Huge thanks from our whole family to Silver Cross and to Bill for their awesome service!