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Silver Cross Testimonials

Read what real people have said about working with Silver Cross

Dianne Mino

Thank you Jaxon Bauer from Kitchener Silver Cross for your excellent service on my mobility scooter. I can not say enough about the speedy service I have received from Jaxon. My front tire had gone flat & once the office let Jaxon Bauer know the problem, he was in touch with me & assured me that he would try find the right match. My scooter was taken to the shop, new wheels were found & installed & he returned my scooter this morning. Now that is top notch service! Jaxon is very articulate & ready to help in any way possible. He has a warm personality & is the perfect person Silver Cross needs to be their representative. Great job Jaxon Bauer!

Philip W

Thanks Randy for your help and a quick resolution to our issues. Problem solved when your installer, Alex, came and installed the stair lift in about an hour. Really appreciate his help and guidance after installation as he took time to explain completely the instructions for proper operation of the unit. Thank you again for your professionalism and consideration during your presentation at our home. All is well and we both wish you the best!


I love my Go Go scooter. The advice and support was great during the purchase process which I really appreciated. I now feel that I have freedoms that had eluded me for so long. Thank You For All Your Assistance.

Warren Jones

Very professional and friendly! Very efficient and cleaned up thoroughly before they left. It was a great experience!! Thank you so much!

Lisa Collins

I called Randy last week to set up a chair lift for my parents and he came out and gave us a great presentation. I asked him to see if he could get the lift installed before I left my parents’ house the following week and he was able to schedule the installation while I was visiting. Mike installed the chair lift and was wonderful! Initially the chair was a little difficult to pivot, but he worked on it for quite a while to make sure it was easy to turn for both my parents. They were both extremely satisfied that he fixed the chair while he was there. The chair is beautiful and runs smoothly. Excellent customer service, installation and product. Would definitely recommend this company to anyone who needs a chair lift!

Ethel Macatangay

We acquired a straight stair lift that needed installation. Steve x2 from Silver Cross were extremely knowledgeable and customer focused. They catered to our questions and needs and made great recommendations. The installation was done precisely with no issues. They provided the correct equipment and adjustments needed for proper installation. The stairlift works great and is keeping my father safe at home.
With much gratitude to the staff at Silver Cross

Thank you

Corey F

I was very happy with the quick service that Randy offered. Randy contacted me within 24 hours of me sending in an e-mail request for service, promptly scheduled an appointment and returned calls/emails very quickly. The unit was supplied within the quoted time line, all work was done quickly and cleanly. Very happy with the service from all those that I have encountered so far at Silver Cross. Corey

Barbara Quarry

My husband recently had brain surgery and we were looking for a hospital bed to be delivered to our home in a timely manner. Diana was a great help in ordering the bed and establishing a delivery and set up date. The bed arrived on time and the gentleman who assembled it was an excellent Silver Cross representative. He had the bed up in no time and explained how it worked with the different positions. He returned in a month to remove the bed – again being quick to take it down and asked if it had been satisfactory. We will use Silver Cross again if the need arises. Thank you.

Barbara Wigle

Silver Cross provided excellent support & a quality product for my husband. The Savaria Portable Ceiling Lift with the ceiling lift tracks has greatly facilitated his mobility. Randy Lowe, their representative gave me continual & timely service until the installation was complete. He also offered additional information that was most helpful on care available for my husband. Thank you Your assistance was most appreciated.

Patrick MacKinnon

Excellent work and professional workers. My mother enjoyed the safety of riding up and down the stairs. Steve was excellent. The installation went perfect. Thanks to all the staff for your excellent help.

Ali Schweizer

If you want to be treated professionally, with pride & integrity then look to the Team at Silver Cross Simcoe Location! From Valerie at Reception to Chad who resolved our mobility issues I could not be more pleased. These people listen to all your concerns whether its time frame, budget, and of course safety. During a time of great personal crisis the Simcoe Team provided me with comfort knowing I was in good capable,caring hands. If you want results, don’t hesitate, contact the Simcoe Team.

Kris Pankiw

Crystal at Silver Cross Edmonton was so easy to work with. We added something at the last second and she still managed to get the delivery to me in under an hour………better than some fast food places. So happy with everything – this will make my parents life so much easier. Again, cannot say enough about the service.

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