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Silver Cross Testimonials

Read what real people have said about working with Silver Cross

Grace A.

Over recent years our father has been deteriorating with his physical health, at the end of our rope, we turned to Vince Attisano Silvercross/Newmarket for help. It was like having another member of our family to help, guide and educate us to help our father to make him as independent as possible. Thank you for your knowledge, compassion and patience and the many questions with the installation of a stair lift for our father. Thank you for the professionalism and respect, the installation was precise, clean and the interruption at their home was minimal and follow up phone calls were appreciated. Thank you again Vince for giving us the best customer care we’ve ever experienced.

Tim Andrews

Silver Cross has been our vendor for my lift for five years. The initial installation was needed very quickly after my amputation. They worked very closely on the modifications needed to our stairs with my wife. They were extremely courteous as we went through this very stressful time. They expedited the installation so it would be available when I came home from the hospital. Since then any issue or maintenance that arose, they were on it right away. They even came on the same day one time when I called them. They have always been very courteous. They provide excellent communication in keeping me informed when I need something, Can’t say enough good things about their business!

Garry & Louise Perkins

After purchasing two chair lifts and a walking cane from you and your company, Silver Cross, Louise and I would like to share our thoughts in dealing with you and your people that did the installation of the chair lifts.

The minute we walked into your store, we felt welcome and very much at ease because of the way we were greeted by you. We were both very pleased and grateful with the way you listened very carefully to Louise’s needs and Louise was very pleased in the way you were able to answer all of her questions and how you reassured her that her needs of a chair lift would benefit her very much and that because of her need for a chairlift it is nothing to be afraid of. We were both very impressed with all of the details you were able to point out to us and what was best suited for her needs. We were not rushed or pressured in doing a purchase and we really appreciated that. Everything was done very professionally, and because of that, Louise and I felt very confident and trusting enough to complete our purchasing of two chair lifts and a quality walking cane. Visiting and completing a purchase in your store was very pleasant and very relaxing.

We were very happy to live this very satisfying experience a second time when your chair lift installers came to the house. They arrived on time, actually they were a bit ahead of the appointed time, which was great for us. They were very pleasant, very professional and they were very careful when handling and installing the equipment. They were very thorough and took the time to answer all of our questions when they gave us a demonstration on how to use the new chair lifts. They made sure that we had no more questions and that were both very satisfied before they left. Truly very pleasant and very professional!
I would and already have recommended you, your installers and your company to someone else in need.

Hats off to all of you and keep up your excellent work!

Mike and Lina.

I would just like to say that we appreciate the professionalism of your staff. They provided us with outstanding customer service; lessening to our needs and making knowledgeable suggestions and gave us options to meet our requirements. Delivery and setup of the equipment went well also. I have no hesitation in recommending Silver Cross to family and friends.

Susan M.

My family has been faced with awful challenges lately. Someone I know referred me to Matt. Thank you so much Matt for helping us through this difficult time. Your kindness and assistance is appreciated more than you can ever know. Thank you from the bottom of our hearts.

Jason C.

We are extremely happy with the chair lift. As always your guys did a great job. I really appreciated that they went out the way to take the bed upstairs for us as well.

Michelle G.

Excellent service. Responded instantly to our immediate concerns. So incredibly impressed with this company. Wish it was this easy dealing with all companies! thanks for this great service!!!!

N & P

We are very happy & pleased with our 2 Savaria Chair Lifts & would certainly recommend them to anyone who is interested in getting one! John & Grant are outstanding gentlemen, very knowledgable and pleasant and do outstanding work!

Kristina D.

Just wanted to let you know how much we love the stair lift, it’s made our lives much easier and safer! Thanks so much for the fast install and extra special service, much appreciated!

Pam F.

We will never go anywhere else, your service has been outstanding! When asked by the OT if we had a preference where to get the walker from I without hesitation said Silver Cross. I will continue to sing praises of the amazing service you provide. I am a RPN, and recommend you to all my patients. Thank you again for everything.

Thomas K.

Thank you for installing the Savaria curved stairlift at my mom’s home. At first she was hesitant, but she has been using the lift frequently and is happy to have it. It was a worthwhile investment. Your install technicians were both very friendly and helpful, and did a fine job. When you visited our home for a consultation, we appreciated your professional advice, and friendly and frank manner, and Mom enjoyed testing out the various stair lift options at your office. You were the clear choice!

Paul S.

The entire buying experience at Silver Cross has been managed with both professionalism, care, and compassion. The staff is well versed in the features and benefits of the unique products offered as well as the applications in the home environment. My hope was to allow my Parents to remain in their home during their senior years which has been aided by the staff at Silver Cross.

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