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Silver Cross Testimonials

Read what real people have said about working with Silver Cross

Connie Ubriaco

Cannot say enough positive things about both Chantale and Dean…they are both amazing to deal with, always pleasant, kind, overly helpful. They provide many options depending on your personal needs. I would highly recommend dealing with them over other local providers…they are truly the best

Arlene Weisberg

Needless to say it was difficult emotionally and physically to make our house handicap accessible but Jan and Ewa tackled our job with empathy and an abundance of knowledge that helped our transition.
They were able to work with the OTs advice and find products best suited for our needs. Their prices were excellent but most of all their service is impeccable. Other companies had us waiting up to 3 weeks for a showerhead. Silver Cross had 2 Outside lifts installed within a couple of weeks.
We can’t say enough about Silver Cross!
I think one of their mottos should be: if we don’t have it, we will find it!

Steve D

Good place very helpful I will never be able to thank Nicole at your Waterloo location enough for her help she went above and beyond in my opinion


I just wanted you to know how happy my wife Carol and I are with our Savaria Stairfriend Lift, since its installation in November 2018.

She uses it all the time, even carrying small items with her, and loves it! It has given both her and I the freedom to enjoy our house that we always had. When I am away I have peace of mind that she will not risk a fall on the stairs. We plan to stay here for the foreseeable future without any restrictions or concerns about mobility, either hers or mine.

One reason I am impressed with the lift is that there is no restriction to the use of the stairs normally, including moving bulky items up and down. With the parking stations away from the actual stairs, people do not have to avoid the chair when it is parked. Also the placement of the rails on the inner corners of the spiral treads means that walking up and down is totally normal, and unhindered.


Eva and John were wonderful. Suddenly we were moving my uncle to a new home within days, and we needed a lift chair – it was ordered efficiently – with lots of help knowing what would suit him best – and then, when it didn’t arrive in time for the movers to take it to his new home before the moving truck left – Eva & John arranged to deliver it to north GTA so he would have it that night in his new nursing home room. After a day of a lot of change for him, he set eyes on his new chair, sat in it and was delighted and fell asleep!!! Thank you for your wonderful wise, caring service – you went over and above!

R Miller

We bought several pieces of equipment at your store in October. We were very pleased with the service. Thank you Andrew

B Kemp

These people are the best. Called them desperately for a hospital bed for an emergency. My wife would have had to spend an uncomfortable night in a chair but they came through short notice. Tech came after a long day to set up What company out there has that kind of commitment.
Thanks guys

Mary Louise B

In December 2017 and January 2018, I ordered 3 chair lifts for our home and 3 walkers from Silver Cross in Oakville. Both my husband and I were very pleased with the information, the product, and the service. The staff were most pleasant and cooperative. I would recommend the company to others in need of their products.

Len G

The Silvercross representative, Ed Kochut was extremely knowledgeable and professional and did an excellent job in assisting my wife in obtaining and installing all of the equipment needed to assist her with her disability. He personally ensured all the equipment, including her new wheelchair, were set up to her satisfaction and returned a number of times to fine tune our set up as needs arose. Ed is a very personable and highly competent individual and we very much appreciated his kind and thorough attention at our time of need. Thanks again Ed!!

Sandra S.

I was completely satisfied with Silver Cross, their cost was less than any other place ,and I did search many, their service was excellent and they took wonderful care to make sure I could handle working them, I had two stair lifts put in. They are great looking and handle well. What a life saver. They also put bars on the walls of my tub, it is sure keeping me safe.

Don F

I was at your store on December 18th, 2017 and Stephen sold me what I needed. Very happy with the quick service as my mother can’t be without the rollator. You guys turned a big problem into a small inconvenience. Thanks again.


Thank your for stepping up and getting the chair lift installed today. The lift is a hit with my mother-in-law. Also, we were impressed with Matt’s knowledge, diligence, care and attention to detail during the entire installation. You have a good one there.

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